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Need a tailor-made solution for your team? Our expert process designers can help you create a custom system. Leverage the power of the cloud and start automating with Sheetgo.
Frequently asked questions
What is a connection?
A connection is created when you connect a tab (sheet) in a source spreadsheet to a destination spreadsheet. Data is transferred from one to the other.
What is an update?
An update happens each time data is transferred from a source spreadsheet to a destination spreadsheet, via a connection. You can schedule automatic updates hourly, daily, weekly or monthly. You can also update the connection manually at any time.
How can I cancel my subscription?
You can easily cancel your subscription in your account page whenever you feel like it. Get in touch with us before canceling so we can try to help you find the solution that’s right for you.
What is a consolidate connection?
A consolidate connection is when you select multiple similar (same header row) spreadsheets as the source and transfer data from them to a single tab in a destination sheet. A consolidate connection contains multiple source spreadsheets but counts as one connection in your plan.
What about compatibility and limitations?
Sheetgo is compatible with Google Sheets, Excel, CSV, and TSV files. All files need to be stored in Google Drive. Google Sheets currently has a 5 million cell limit. You will not be able to connect or consolidate files that exceed this size. If you have a large file, you may experience issues with update reliability due to server connection timeout. Use your trial period to test Sheetgo to
its limits and contact us at [email protected]
if you experience issues.
What’s included in onboarding and workflow customization?
Onboarding is a training session with one of our experts. In this session you will learn about Sheetgo and the ways you can use it. Workflow customization is a personalized service provided by one of our experts. They will help you design and build your workflow.
What does the trial period include?
When you log in to Sheetgo for the first time, your free 7-day trial starts automatically – no hidden fees, and no credit card required. You can try all premium features, such as automatic updates, connecting to Excel and CSV files, and consolidating multiple sheets. At the end of the trial, you can continue using our premium features by selecting a paid plan or you can carry on using Sheetgo for free, but with limited features.
Connect spreadsheets, automate your work.
Don't hesitate to reach us anytime! [email protected]
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