{"id":260715,"date":"2026-05-21T23:03:01","date_gmt":"2026-05-21T21:03:01","guid":{"rendered":"https:\/\/www.sheetgo.com\/?page_id=260715"},"modified":"2026-05-21T23:03:01","modified_gmt":"2026-05-21T21:03:01","slug":"subprocessadores","status":"publish","type":"page","link":"https:\/\/www.sheetgo.com\/pt\/legal\/subprocessors\/","title":{"rendered":"Subprocessadores"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.5&#8243; custom_padding=&#8221;70px|300px|70px|300px|true|true&#8221; custom_padding_tablet=&#8221;|50px||50px|true|true&#8221; custom_padding_phone=&#8221;|10px||10px|true|true&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.3&#8243; max_width=&#8221;600px&#8221; custom_css_main_element=&#8221;align-items: center;&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_4_font=&#8221;||||||||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Sheetgo Customer Data Subprocessors<\/h1>\n<p style=\"font-size: small;\">Last updated: May 21, 2026<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Overview<\/h2>\n<p>This page lists third-party subprocessors engaged by Sheetgo Europe S.L. (\u201cSheetgo\u201d) to process Customer Personal Data on behalf of customers in connection with the provision of Sheetgo services.<\/p>\n<p>For purposes of this page:<\/p>\n<ul>\n<li>\u201cCustomer Personal Data\u201d means personal data processed by Sheetgo as a data processor under the applicable Data Processing Agreement (DPA).<\/li>\n<li>\u201cSubprocessor\u201d means a third party engaged by Sheetgo to process such data on its behalf in accordance with Article 28 GDPR.<\/li>\n<\/ul>\n<p>All subprocessors are subject to:<\/p>\n<ul>\n<li>Written data processing agreements;<\/li>\n<li>Confidentiality obligations;<\/li>\n<li>Appropriate technical and organisational safeguards;<\/li>\n<li>GDPR-compliant international data transfer mechanisms where applicable (including Standard Contractual Clauses where required).<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Infrastructure &amp; Hosting<\/h2>\n<table style=\"margin: 1.5em 0\">\n<thead>\n<tr>\n<th scope=\"col\" style=\"color: #ffffff\">Subprocessor<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Purpose<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Processing Location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Google Cloud Platform<\/td>\n<td>Cloud hosting, infrastructure services, storage, artificial intelligence, and logging<\/td>\n<td>EU \/ US (as applicable)<\/td>\n<\/tr>\n<tr>\n<td>MongoDB Atlas<\/td>\n<td>Primary application database hosting and data storage<\/td>\n<td>EU \/ US (as applicable)<\/td>\n<\/tr>\n<tr>\n<td>Cloudflare<\/td>\n<td>Content delivery network (CDN), traffic routing, security and DDoS protection<\/td>\n<td>Global (including EU \/ US)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>These providers support the secure operation, storage, and transmission of customer data within the Sheetgo platform.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Application &amp; AI Processing<\/h2>\n<table style=\"margin: 1.5em 0\">\n<thead>\n<tr>\n<th scope=\"col\" style=\"color: #ffffff\">Subprocessor<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Purpose<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Processing Location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>OpenAI<\/td>\n<td>AI-powered processing features within the Sheetgo product (as configured by customers)<\/td>\n<td>US (subject to contractual safeguards)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Where AI features are enabled, relevant customer data may be transmitted to OpenAI strictly to provide the configured functionality. Sheetgo has configured API settings to restrict data retention where supported.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Communications &amp; Customer Interaction<\/h2>\n<table style=\"margin: 1.5em 0\">\n<thead>\n<tr>\n<th scope=\"col\" style=\"color: #ffffff\">Subprocessor<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Purpose<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Processing Location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Twilio (SendGrid)<\/td>\n<td>Transactional email delivery (account notifications, workflow-triggered emails)<\/td>\n<td>US<\/td>\n<\/tr>\n<tr>\n<td>Intercom<\/td>\n<td>Customer communication, support messaging, and in-app interaction<\/td>\n<td>US<\/td>\n<\/tr>\n<tr>\n<td>Calendly<\/td>\n<td>Meeting scheduling with customers<\/td>\n<td>US<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>These providers may process customer contact details and message content necessary to deliver communications requested by customers.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Analytics &amp; Product Telemetry<\/h2>\n<table style=\"margin: 1.5em 0\">\n<thead>\n<tr>\n<th scope=\"col\" style=\"color: #ffffff\">Subprocessor<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Purpose<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Processing Location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Mixpanel<\/td>\n<td>Product usage analytics and telemetry tied to customer accounts<\/td>\n<td>US<\/td>\n<\/tr>\n<tr>\n<td>Datadog<\/td>\n<td>Application monitoring, logging, and service reliability diagnostics<\/td>\n<td>EU \/ US<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>These providers may process limited account-level identifiers and technical metadata to maintain service performance and integrity.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Commercial &amp; Customer Management<\/h2>\n<table style=\"margin: 1.5em 0\">\n<thead>\n<tr>\n<th scope=\"col\" style=\"color: #ffffff\">Subprocessor<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Purpose<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Processing Location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>HubSpot<\/td>\n<td>Customer relationship management related to active customer accounts<\/td>\n<td>US<\/td>\n<\/tr>\n<tr>\n<td>The Humble AI<\/td>\n<td>Business intelligence processing related to customer accounts<\/td>\n<td>EU \/ US (as applicable)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Processing is limited to account-level data necessary for service delivery and customer relationship management.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Payment Processing<\/h2>\n<table style=\"margin: 1.5em 0\">\n<thead>\n<tr>\n<th scope=\"col\" style=\"color: #ffffff\">Subprocessor<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Purpose<\/th>\n<th scope=\"col\" style=\"color: #ffffff\">Processing Location<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Stripe<\/td>\n<td>Payment processing and subscription management<\/td>\n<td>EU \/ US<\/td>\n<\/tr>\n<tr>\n<td>PayPal (Legacy)<\/td>\n<td>Historical payment processing (no new subscriptions since 2018)<\/td>\n<td>US<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Stripe and PayPal process billing and payment information in accordance with their own regulated payment processing frameworks (including PCI-DSS compliance).<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>International Transfers<\/h2>\n<p>Where subprocessors are located outside the European Economic Area, Sheetgo implements appropriate safeguards under Chapter V GDPR, including Standard Contractual Clauses and supplementary measures where required.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Updates<\/h2>\n<p>Sheetgo may update this list from time to time to reflect operational changes. Material changes to subprocessors engaged for Customer Personal Data processing will be handled in accordance with the applicable Data Processing Agreement.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sheetgo Customer Data Subprocessors Last updated: May 21, 2026OverviewThis page lists third-party subprocessors engaged by Sheetgo Europe S.L. (\u201cSheetgo\u201d) to process Customer Personal Data on behalf of customers in connection with the provision of Sheetgo services.For purposes of this page:\u201cCustomer Personal Data\u201d means personal data processed by Sheetgo as a data processor under the applicable [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":6469,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"difl_page_category":[],"class_list":["post-260715","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sheetgo.com\/pt\/wp-json\/wp\/v2\/pages\/260715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sheetgo.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sheetgo.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sheetgo.com\/pt\/wp-json\/wp\/v2\/comments?post=260715"}],"version-history":[{"count":0,"href":"https:\/\/www.sheetgo.com\/pt\/wp-json\/wp\/v2\/pages\/260715\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.sheetgo.com\/pt\/wp-json\/wp\/v2\/pages\/6469"}],"wp:attachment":[{"href":"https:\/\/www.sheetgo.com\/pt\/wp-json\/wp\/v2\/media?parent=260715"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/www.sheetgo.com\/pt\/wp-json\/wp\/v2\/difl_page_category?post=260715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}