{"id":260715,"date":"2026-05-21T23:03:01","date_gmt":"2026-05-21T21:03:01","guid":{"rendered":"https:\/\/www.sheetgo.com\/?page_id=260715"},"modified":"2026-11-14T13:07:55","modified_gmt":"2026-11-14T12:07:55","slug":"subprocesadores","status":"publish","type":"page","link":"https:\/\/www.sheetgo.com\/es\/legal\/subprocessors\/","title":{"rendered":"Subprocesadores"},"content":{"rendered":"

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Sheetgo subprocessors and other providers<\/h1>\n

Last updated: August 31, 2026<\/p>\n

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Overview<\/h2>\n

This page identifies third-party providers used by Sheetgo Europe S.L. and Sheetgo, Inc. (together, “Sheetgo”). It separates providers that process Customer Personal Data on Sheetgo’s behalf from providers that process personal data for Sheetgo’s own business purposes.<\/p>\n

Customer Personal Data is personal data that Sheetgo processes as a processor on behalf of a customer in providing the Sheetgo services. A subprocessor is a third party that Sheetgo engages to process Customer Personal Data on Sheetgo’s behalf. The providers in the first section below are subprocessors.<\/p>\n

The providers in the second section support Sheetgo’s own account administration, billing, support administration and communications, marketing, compliance, and other business operations. A provider appearing in that section still processes personal data and is still bound by applicable data protection terms, but Sheetgo is the controller for that processing rather than a processor acting on the customer’s instructions. Those providers are listed for transparency, but they are not subprocessors of Customer Personal Data unless they also appear in the first section.<\/p>\n

Sheetgo enters into written data processing agreements with its subprocessors and requires confidentiality obligations, appropriate technical and organizational safeguards, and GDPR-compliant international data transfer mechanisms, including Standard Contractual Clauses where required.<\/p>\n

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Subprocessors of Customer Personal Data<\/h2>\n

Sheetgo group companies<\/h3>\n\n\n\n\n\n
Subprocessor<\/th>\nPurpose<\/th>\nProcessing location<\/th>\n<\/tr>\n<\/thead>\n
Sheetgo Europe S.L.<\/td>\nGroup company. Operates and maintains the Sheetgo platform and engages the providers listed below, on behalf of the Sheetgo entity the customer contracts with, including where that entity is Sheetgo, Inc.<\/td>\nSpain, with platform processing as described below<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Infrastructure and hosting<\/h3>\n\n\n\n\n\n\n\n
Subprocessor<\/th>\nPurpose<\/th>\nProcessing location<\/th>\n<\/tr>\n<\/thead>\n
Google Cloud Platform<\/td>\nCloud hosting and compute, storage, database hosting infrastructure, logging through BigQuery, and AI processing through Vertex AI, using Gemini or Claude models served through Vertex AI<\/td>\nUnited States (default; another region can be agreed for Enterprise and Virtual Employee deployments)<\/td>\n<\/tr>\n
MongoDB Atlas<\/td>\nPrimary application database, operated by MongoDB, Inc. and hosted within Google Cloud<\/td>\nUnited States<\/td>\n<\/tr>\n
Cloudflare<\/td>\nContent delivery, traffic routing, security, and DDoS protection<\/td>\nGlobal<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Sheetgo’s processing infrastructure runs on Google Cloud in the United States by default. Identification data, such as account and user identifiers, is stored there. File content is processed in transit when workflows and AI features run, but Sheetgo does not store that file content in its processing infrastructure. Customer files remain in the storage environment selected by the customer’s organization. Enterprise and Virtual Employee deployments may be provisioned in another region agreed with the customer.<\/p>\n

Identity and access<\/h3>\n\n\n\n\n\n
Subprocessor<\/th>\nPurpose<\/th>\nProcessing location<\/th>\n<\/tr>\n<\/thead>\n
Okta<\/td>\nAuthentication and single sign-on for access to the Sheetgo application<\/td>\nUnited States<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Communications<\/h3>\n\n\n\n\n\n
Subprocessor<\/th>\nPurpose<\/th>\nProcessing location<\/th>\n<\/tr>\n<\/thead>\n
Twilio (SendGrid)<\/td>\nTransactional email delivery, including account notifications and workflow-triggered emails<\/td>\nUnited States<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Monitoring and diagnostics<\/h3>\n\n\n\n\n\n
Subprocessor<\/th>\nPurpose<\/th>\nProcessing location<\/th>\n<\/tr>\n<\/thead>\n
Datadog<\/td>\nApplication monitoring, logging, and reliability diagnostics<\/td>\nEU \/ United States<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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Providers used for Sheetgo’s own operations<\/h2>\n

Sheetgo uses the providers below to run its own business. They process personal data for which Sheetgo is the controller, rather than Customer Personal Data that Sheetgo processes on a customer’s behalf. They are listed for transparency and are subject to applicable data protection terms.<\/p>\n

Billing and finance<\/h3>\n\n\n\n\n\n\n\n\n
Provider<\/th>\nPurpose<\/th>\n<\/tr>\n<\/thead>\n
Stripe<\/td>\nPayment and subscription processing<\/td>\n<\/tr>\n
Holded<\/td>\nAccounting and invoicing for Sheetgo Europe S.L.; processes customer billing details such as company name, contact email, tax identification number, and address<\/td>\n<\/tr>\n
QuickBooks<\/td>\nAccounting for Sheetgo, Inc.; processes customer billing details such as company name, contact email, tax identification number, and address. This is Sheetgo’s own accounting software and is separate from the QuickBooks integration a customer may connect to a workflow.<\/td>\n<\/tr>\n
Fondo<\/td>\nExternal accounting firm for Sheetgo, Inc.; processes Sheetgo’s financial records<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Customer relationship, support, and scheduling<\/h3>\n\n\n\n\n\n\n\n
Provider<\/th>\nPurpose<\/th>\n<\/tr>\n<\/thead>\n
HubSpot<\/td>\nCustomer relationship management and marketing<\/td>\n<\/tr>\n
Intercom<\/td>\nCustomer support messaging and in-app interaction<\/td>\n<\/tr>\n
Calendly<\/td>\nMeeting scheduling with customers and prospects<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Contracts<\/h3>\n\n\n\n\n\n
Provider<\/th>\nPurpose<\/th>\n<\/tr>\n<\/thead>\n
Dropbox Sign<\/td>\nElectronic signature for contracts and agreements; processes signer name, email address, and signature data. This is Sheetgo’s own signature tool and is different from the Dropbox integration a customer may connect to a workflow.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Internal operations<\/h3>\n\n\n\n\n\n\n\n\n\n
Provider<\/th>\nPurpose<\/th>\n<\/tr>\n<\/thead>\n
Google Workspace<\/td>\nInternal productivity and email<\/td>\n<\/tr>\n
Slack<\/td>\nInternal team messaging, which may include customer information discussed by Sheetgo staff<\/td>\n<\/tr>\n
Atlassian Jira<\/td>\nInternal issue tracking, which may include customer information in support escalations<\/td>\n<\/tr>\n
GitHub and Bitbucket<\/td>\nSource code management<\/td>\n<\/tr>\n
OpenAI and Anthropic<\/td>\nInternal AI tooling used by Sheetgo staff<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Compliance and security<\/h3>\n\n\n\n\n\n\n
Provider<\/th>\nPurpose<\/th>\n<\/tr>\n<\/thead>\n
ComplyJet<\/td>\nCompliance management<\/td>\n<\/tr>\n
NCC Group<\/td>\nIndependent security assessment<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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International transfers<\/h2>\n

Sheetgo uses appropriate safeguards for transfers of personal data outside the country or region where it was collected. For transfers from the European Economic Area to the United States, these safeguards include the provider’s certification under the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses included in the provider’s data processing terms, as applicable. For transfers from the United Kingdom, Sheetgo uses the UK Addendum to the Standard Contractual Clauses or relies on the provider’s certification under the UK Extension to the EU-U.S. Data Privacy Framework, as applicable. Sheetgo also applies supplementary measures where required.<\/p>\n

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Changes to subprocessors<\/h2>\n

Sheetgo publishes intended additions to or replacements of subprocessors on this page before the new subprocessor begins processing Customer Personal Data. Customers may object on reasonable data-protection grounds within 30 days after publication by writing to privacy@sheetgo.com<\/a>.<\/p>\n

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Cookies and similar technologies<\/h2>\n

Cookies and similar technologies used on Sheetgo’s website and application, including analytics and advertising tags, are described in Sheetgo’s Cookie Policy<\/a>.<\/p>\n

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